Legal Notice

Central Labs Compounding Pharmacy

Effective date: 31 May 2026

This Legal Notice applies to the website https://www.centrallabs.com.au and any related online forms, prescription upload pages, information pages and digital services operated by Central Labs Compounding Pharmacy.

By using this website, you agree to this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy and Return & Refund Policy.

1. Business information

Central Labs Compounding Pharmacy
Oxford Close
West Leederville WA
Australia

Website: https://www.centrallabs.com.au
Email: [insert email]
Phone: [insert phone number]
ABN: [insert ABN]

2. General information only

The information on this website is provided for general information purposes only.

It is not intended to replace advice from a doctor, pharmacist, veterinarian or other qualified health professional.

You should not start, stop, change or delay any medical treatment, medication, veterinary treatment or prescription therapy based only on information from this website.

3. Pharmacy advice and prescriptions

Central Labs Compounding Pharmacy provides pharmacy services subject to pharmacist review, prescription requirements, clinical suitability, professional standards and applicable Australian laws.

Uploading a prescription, submitting an enquiry or requesting a quote does not guarantee that a medicine will be supplied.

We may refuse, delay, clarify or cancel a request where required for legal, clinical, safety, quality, stock, regulatory or professional reasons.

4. Compounded medicines

Compounded medicines are prepared for individual patients or animals based on a valid prescription or lawful request.

The suitability, stability, availability, preparation time, price and expiry of compounded medicines may vary depending on the prescription, formulation, ingredients, dosage form, storage requirements and professional assessment.

5. No emergency service

This website and our online forms are not monitored as an emergency medical service.

If you are experiencing a medical emergency, serious adverse reaction, poisoning, overdose, breathing difficulty, chest pain or severe symptoms, call 000 or seek urgent medical attention.

For poisoning advice in Australia, call the Poisons Information Centre on 13 11 26.

6. Accuracy of website information

We aim to keep the information on this website accurate and current. However, we do not guarantee that all information is complete, up to date, suitable for your circumstances or free from errors.

Medicine availability, pricing, delivery options, preparation times and service availability may change without notice.

7. Consumer rights

Nothing in this Legal Notice excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other law that cannot be excluded. The ACCC states that consumer guarantees cannot be taken away by anything a business says or does.

If a product or service does not meet applicable consumer guarantees, you may be entitled to a remedy such as a repair, replacement, refund, correction or cancellation, depending on the circumstances.

8. Privacy and health information

Central Labs may collect personal information and health information when you use our website, upload a prescription, submit a form, place an order or contact us.

Health information is sensitive information and Australian privacy law places strict rules on how health service providers collect, use and disclose it.

We handle personal information and health information in accordance with our Privacy Policy, the Privacy Act 1988, the Australian Privacy Principles, and applicable health privacy requirements. The OAIC’s health privacy guide is designed to help health service providers understand their Privacy Act obligations.

9. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to Central Labs Compounding Pharmacy.

This includes text, graphics, logos, branding, images, layouts, icons, documents, forms, design elements and website content.

You may view and use the website for personal, lawful purposes. You must not copy, reproduce, modify, distribute, publish or commercially use our content without written permission.

10. Third-party websites and platforms

This website may contain links to third-party websites, payment services, delivery providers, booking systems, social media platforms or external resources.

Central Labs is not responsible for the content, security, privacy practices, accuracy, reliability or availability of third-party websites or services.

Use of third-party websites is at your own risk and may be subject to their own terms and policies.

11. Limitation of liability

To the maximum extent permitted by law, Central Labs is not liable for loss, damage, delay or inconvenience arising from:

• use of this website;
• inability to access the website;
• reliance on general website information;
• errors or omissions in website content;
• third-party website links;
• delivery delays outside our control;
• incorrect information submitted by the user;
• misuse or incorrect storage of medicines after supply.

Nothing in this section limits rights or remedies that cannot be excluded under Australian Consumer Law or other applicable law.

12. User-submitted information

If you upload a prescription, submit patient information, send a message or provide documents through this website, you confirm that you are authorised to provide that information.

You must not upload false, altered, expired, misleading or unauthorised prescriptions or documents.

We may report suspected fraud, misuse, safety concerns or unlawful activity to relevant authorities where appropriate.

13. Governing law

This Legal Notice is governed by the laws of Western Australia and applicable Commonwealth laws of Australia.

Any disputes will be subject to the jurisdiction of the courts and tribunals of Western Australia and Australia, as applicable.

14. Contact us

For questions about this Legal Notice, please contact:

Central Labs Compounding Pharmacy
Oxford Close
West Leederville WA
Website: https://www.centrallabs.com.au
Email: compounding@centrallabs.com.au
Phone: 08 9221 1020